See Videos on How to Use the Mobile Apps
See Videos on How to Enter Tests on a Computer
See most common questions asked and get answers
 

Simplify Your Backflow Testing Business and Become More Profitable, Efficient, and Increase Customer Retention

In order to use the software the water utility you are working in must have adopted the VEPO CrossConnex Software

 

Discover the VEPO CrossConnex Mobile App

Depends on the water utility you are testing for. Some water utilities use our mobile friendly web portal. Be sure to select the water utility you are testing for above.

TESTS

  • No Paperwork
  • Submit Completed Tests Faster Electronically
  • Less Clerical Errors
  • Eliminate Faxing and Emails
  • SIMPLER, EASIER, FASTER, BETTER
 iOS or Android Devices
 

SCHEDULING

  • Schedule Tests from the App
  • Notifications to Customer When Device Test is Due 
  • View of Tests Set to Expire in 90, 60, 30 days 
  • Route Optimization to Increase Efficiency
  • Account View Providing Details on Each Location
  • Calendar View
 iOS or Android Devices
 
 iOS or Android Devices

PAYMENTS

  • Collect Electronic Payments Through the App 
  • Track Receipts and Payments Collected
  • Monitor Unpaid Accounts
  • Access Detailed Customer Contact Information 
  • Charge Customer for Additional Work Completed
 

DASHBOARD VIEWS

  • Monitor Your Business Revenue
  • How Many Tests Have Been Completed Daily
  • How Many Tests Are Still Scheduled For the Day
  • Track the Same Progress for Other Testers in Your Business
 iOS or Android Devices
 

TESTER FREQUENTLY ASKED QUESTIONS

Q - HOW DO I GET STARTED SUBMITTING TESTS THROUGH VEPO CROSSCONNEX?
A - Start by going to www.vepocc.com or by downloading the mobile application from the App Store or Google Play.  Select the option to create a tester account and provide the required information.
Q - WHAT IS THE VCC NUMBER AND WHAT IF MY CUSTOMER DOES NOT HAVE ONE?
A - The VCC number is the VEPO CrossConnex number that is assigned to every device.  Your customer receives their VCC number/s in a letter from the water utility.  If your customer does not have their VCC number you can contact the water utility to get it or call VEPO CrossConnex at 1-877-860-8376
Q - TESTER CERTIFICATION AND TEST KIT CALIBRATION INFORMATION
A - All testers must provide the expiration date of their tester certification in their profile along with a picture of their certification paperwork.  If your expiration date passes, the software will prompt you to update your information.  You must properly re-certify according to your state laws and provide an updated picture in your profile.
All test kits need to be calibrated.  Once the calibration is completed, provide the date that YOUR TEST KIT CALIBRATION EXPIRES. A picture of the calibration paperwork will also need to be provided.
Q - WHY DO I HAVE TO TAKE A PICTURE OF THE DEVICE DURING THE TEST?
A - Water Utilities are requiring a picture of the device to verify tester presence and information entered during the test
Q - WHY IS IT ASKING FOR MY PAYMENT METHOD IF MY CREDIT CARD IS ALREADY ON FILE?
A - The software allows the tester to collect a credit card payment from device owners for the testing fees.  So the software is asking if you would like to collect a credit card from them or if you are receiving some other form of payment.
Q - WHAT IS A STRIPE ACCOUNT AND DO I NEED THIS?
A - Stripe is a 3rd party payment processing company like PayPal, Square and others.  If you set up an account at www.stripe.com you will be able to link it to your VEPO CrossConnex account and collect credit card payments from your customers.  There is a payment processing fee of approximately 2.7 - 3% that Stripe charges.
 

CONTACT US

3 West Main Street

Elmsford, NY 10523

 

info@veposolutions.com


Tel: 877-860-VEPO (8376)

 

VEPO Solutions

3 West Main Street

Suite 208

Elmsford, NY 10523