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Work Order Management Software

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Work Order Management Software
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Field Data Collection Applications



Use your own labor force to do meter change outs. VPie Work Order Management Software will provide the means to collect all required field data like pictures, ID numbers, GPS coordinates, and more. Also use VPie to communicate with your customers via email, text, and voice blast. Track all of those communications. Implement simple online scheduling for appointments. Even manage your AMI/AMR metering inventory in real-time. Customized digital work orders are available for each installation location.

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lead and copper service line surveys

All water utilities must create a inventory of service lines to document service line material by October 2024. VPie Work Order Management Software can combine utility's existing database information on service lines with information collected using the VPie Software during field surveys of service lines. Surveys are customized per individual state requirements. The VPie database can also be accessible to the public as required via a secure customer portal. Customer education materials can be sent and documented through the VPie Software.

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asset management customize field data collection

VPie Work Order Management Software can manage any asset required by a utility. VPie allows utilities to create any field data collection process, custom reports, and Key Performance Indicators (KPIs). Digital work orders are created for any task completed in the field by the utility. VPie's communication platform tracks all customer communications sent via email, text, or by mail. Assets can be monitored, maintained, and replaced using the VPie software to track all lifecycle stages of the asset. Service calls, inventory management, and much more can be performed with VPie

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Work Order Management Software For Water, Electric, & Gas

VPie mobile data collection is accomplished through a mobile app available for iOS and Android devices. The mobile app is native allowing technicians to enter data in the mobile app without maintaining a cellular or Wi-Fi data connection. Mobile app is customizable so any field data can be collected by technicians.

Mobile Data Collection

Route a path of work for your technicians using the VPie software to ensure they are the most efficient with their time in the field as possible. Routing can be accomplished based on property/asset physical locations or other attributes required by your utility. 

Technician Routing

VPie cloud-based software provides real-time dashboards and Key Performance Indicators (KPIs) when accessed by utility personnel. Dashboards are updated as technicians submit data collected in the field, allowing utilities to view system/project status instantaneously.

Real-Time Dashboards

Online Scheduler

VPie cloud-based software has an integrated online scheduler where customers can make appointments for work to be completed by the utility. The online scheduler can configured with capacities, custom time slots, and more. Appointments scheduled through the use of a utility call center can be incorporated with the on-line scheduler.

Custom Digital Work Orders

A digital work order is created for all projects completed through the VPie software. Work orders are customizable in layout, content, and design. All work orders are archived in the cloud-based software per property or asset they were completed for. 

Customized Reporting

Assign Jobs to Technicians

Manage Inventory

Track Cust. Communications

Perform Service Calls

Work History for Premise

3rd Party Integration - API

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